Account

How to Migrate Your Rank

To start the migration process, choose which platform you want to contact us on. You can find the available platforms on our Contact Us page. 1. Send a Message: Once you've chosen a platform, send a message to our support team and let them know you want to migrate your rank. 2. Provide the Requested Information: The staff may request information such as those listed below. Be prepared to provide any necessary documentation to verify your ownership of both accounts. - New Account: The new account you want to migrate to. - Old Account: The old account where the rank is currently held. - Email: Provide your email address. - Rank: Specify the rank you want to migrate. - Proof of Account Ownership: - For Cracked Accounts: Provide a screenshot of your current game client showing any unique identifiers or details that prove ownership. Like the example below. - For Premium Accounts: Go to the Minecraft Launcher, navigate to Settings > Account, and take a screenshot showing your account details. Screenshots of websites are not allowed. Like the example below. - Proof of Purchase: Provide the email or billing information used when you purchased LuckyCoins, totaling the price of the rank. - Migration Reason: Provide a reason for the migration 3. Resolution: Once the migration is complete, the support team will notify you. Frequently Asked Questions (FAQ) What happens if I don't have proof of account or purchase? We understand that sometimes it can be difficult to find the necessary proof of account ownership or purchase. Unfortunately, without this proof, we are unable to migrate your rank. We appreciate your understanding and cooperation in this matter. How often can I migrate my rank? You are only allowed to migrate your rank account once every month.

How to Set up Email Recovery

Forgetting passwords can happen to anyone! To prevent account lockout, we offer Email Recovery. This feature lets you easily reset your password. Setup Guide: 1. Login to Server: First, log in to your account on the server. 2. Set Your Email: Type the command below in the chat, and a success prompt will show that the email verification has been sent /setemail <email> For example: /setemail [email protected] 3. Verify Your Email: After typing the command, you will receive an email with a verification code. The email will look like the example below: 4. Enter the Verification Code: Type the verification code you received in the email to complete the email verification process. 5. Confirmation: Once the verification code is entered correctly, you will see a prompt in the chat confirming that your email has been set. Additionally, you'll also receive a notification email confirming your account linkage.

How to Reset Your Password

If You've Set Your Email 1. Connect to the Server: Log in to the server. 2. Reset Your Password: When prompted for your password, type the following command: /resetpassword <email> For example: /resetpassword [email protected] If the email is correct, you will receive a prompt in the chat confirming that the email is valid. 3. Follow Email Instructions: You will receive an email with instructions to reset your password. The email will look like the example below. 4. Enter the Reset Code and New Password: Type the reset code you received and your new password in the chat to complete the password reset process. Note: Use a strong password this is just an example! Frequently Asked Questions (FAQ) What happens if I haven't set up my email? If you haven't set up an email, we can't reset your account password. But, if you have a rank and haven't logged into the server since April 2, 2024, please contact our support team with proof of account ownership and rank purchase.